Posts Tagged ‘SaaS’

Issue Tracking System With SAAS Model

Thursday, June 17th, 2010
I was not able to write on my blog, since my concentration was little diverted to my old pending task of completing the SaaS based issue tracking system, Actually the idea started in 2007, when my boss asked manojbabu to look for an issue tracking system. And started coding for two or three pages, then stopped after that, due to some other important work. Now thought of starting it again and since i lost the previous code I’ve started again from scratch. i.e Writing a Class for DB Connection and for Grid View as well, including JavaScript and luckily i have got the images from Manojbabu.Thanks to him for the designs.I’m still brain storming for many ideas. But the basic skeleton is ready.
Since i said this follows SaaS model, we need a to establish the master data, we need many interfaces for this it self.Even though the requirements are pretty similar it took little more time than the expected, this is since i lost the touch in Coding and in LAMP stack tooo. It was a great fun to go back to LAMP and code again. Following screen shot shows how does an admin establishes the master for a company from scratch including from creating a new company.
Login Page
Admin Page with All the Master Data Creation Page
Admin Home
Grid View with Pagination
Grid View
Form Validation With AJAX
Creating an Issue
Issue Creation
Search For an Issue
Search an Issue
Search For an Issue Result with a Special Image for Edit
Issue Result Grid
Features that are really in need and to be implemented are

  1. File Upload is still pending, since i need to learn that clearly and write a generic component :(
  2. Grid View Can get a Search Bar.
  3. Exporting to Other Microsoft Office Formats.
  4. Revision History is Not Complete Yet.
  5. UI improvements for Changing the Status of a Issue.
  6. and goes on.
During my brain storming, i have got lot of ideas, to be implemented are

  1. JQuery can be used to improve the UI
  2. LAMP can use MemChache module to improve the performance
  3. Can be integrated with Twitter,RSS and SMS
  4. LDAP authentication
  5. Multi language and DB support.
There are many options like this, but i don’t know how far go ahead and do it. After completing the necessary features, i’ll be attempting to integrate with Twitter and RSS.
Very seriously i’m laughing @ me because we have 100’s of open source web application available for Issue tracking, i don’t understand whats the fun in developing one more on the same, End of the day i’ve brushed by LAMP knowledge to the level, but the not upto the mark what i’ve learned from my Guru in Baba9.
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